Financial institutions (FIs) are no longer dealing with the immediate adaptations that COVID-19 required. Instead, the financial services industry is back to playing catch up to rapidly evolving technology and an increasingly competitive environment that has produced new opportunities and unique challenges.
Corporate end users continue to seek automated, intuitive payments and cash management products and services. Both FIs and vendors are meeting this demand, and many corporate clients are willing to work with both.
Many of us are now finalizing plans and budgets for the new year, which appears to offer an array of both challenges and opportunities for insurance carriers. With fingers crossed, we are looking forward to a post-pandemic era, even while dealing with the consequences of compromised immune systems in many areas, making the health recovery seem bumpy at best.