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August 29, 2019 by Greg Donaldson

Fraud is an ever-present threat to insurance companies. Most estimates place the impact of fraud at 10% of premiums, and that leads to billions of dollars in losses every year. Every time we think we are starting to catch up to the latest fraud efforts, new schemes pop up to take advantage of our industry. The real problem is that most traditional fraud detection methods happen after the payment, which creates a “pay and chase” situation resulting in expensive recovery efforts.

August 28, 2019 by Nancy Casbarro

Technology strategy investments in the defined contribution space must juggle prioritizing the needs of brokers and consultants, plan sponsors, and plan participants. The market is changing at the same time.