Blogs by Alijah Poindexter

January 11, 2023

The forecast for 2023 will be a mix of changing dynamics, new headwinds, and an economic environment in flux.

October 20, 2022

Next-Gen Member Engagement for Healthcare PayersBetween inflation, the Great Resignation, and lurking threats of a COVID-19 rebound, healthcare payers now find themselves in a radically different environment than prior years.

September 21, 2022

Five Steps to Frictionless Member EnrollmentAs open enrollment season approaches, the demand for a streamlined, end-to-end customer experience escalates.