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April 30, 2020 by Aite-Novarica Media

A policy administration system (PAS) should advance corporate strategies, not just keep the lights on. Most legacy systems no longer support today’s business needs. They are expensive to modify, they hinder speed to market, and administrative transactional data lacks insight to true business information.

April 28, 2020 by Jay Sarzen

Litigation over business insurance claim denial is the proverbial 800-pound gorilla that carriers must address. As of this writing, lawsuits are beginning to proliferate (as Aite Group predicted in COVID-19: Challenges and Opportunities in Financial Services), and most of these lawsuits are centered on the policy limits or exclusions related to business interruption.

April 27, 2020 by Aite-Novarica Media

Michael Paulin is divisional CIO and managing director of IT at AF Group, which encompasses the group’s property/casualty companies. He has overall responsibility for technology strategy and execution. Prior to joining AF Group, he held CIO roles at H.W. Kaufman Group and Burns & Wilcox. He holds BBA and MBA degrees from Grand Valley State University and an MS in computer science from the University of Michigan. He spoke with Novarica in mid-April during the COVID-19 pandemic.