Workers’ compensation insurers are delivering innovative solutions despite the highly regulated nature of the business line. They are investing in capabilities to improve the ease of doing business for insureds, agents, and brokers and mitigate loss costs that continue to rise due to medical inflation. Core systems transformation, portals, and the expansion of predictive analytics are key to both goals.
October 27, 2021 by Deb Zawisza
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October 21, 2021 by Harry Huberty
During last week’s Client and Council Member Virtual Panel, Aite-Novarica Group Head of Life Insurance, Annuities, and Benefits Rob McIsaac and I were joined by four winners from this year’s Research Council Impact Awards.
October 20, 2021 by Ken Toffolo
One of my favorite roles during my career was establishing an enterprise business architecture operation at a major life insurance carrier. This was a new discipline for our organization; it was part of the enterprise architecture team that reported to the CTO.
October 19, 2021 by Martina Conlon
Last year, October 18, 2021 by Paul Legutko
Insurers tend to think about their agent and customer portals like medieval European castles: an impenetrable environment, where a monarch controls everyone’s experiences and determines who goes in or out through one heavily guarded doorway.