The “super broker” business model pioneered by Robinhood took advantage of digital advancement, accelerated the adoption of gamification, made it easier than ever to participate in the stock market, and revolutionized the account opening process to commission-free trading.
As both the importance and availability of data continue to rise, broker-dealers must look for new ways to use their own data along with third-party data to glean actionable insights for operational, customer engagement, and compliance activities. Rapidly changing regulations and ever-greater expectations from producers are necessitating proactive change.
Insurer technology projects that deal with digital are fundamentally about the access and flow of information through the insurance value chain, from carriers to agents and policyholders or reinsurers. These efforts can range from channel enablement to user experience improvements. Digital remains a key area of focus for insurers looking for ways to increase efficiency and improve agent and policyholder experience.
Digitalization continues to rapidly reshape banking and financial services (FS) business models. To help their organizations survive and thrive in this fast-moving digital era, CIOs and CTOs need to develop a strategy that enables business transformation by focusing on the customer.
The events of the last two years (COVID-19), the last 100 days (war in Europe), and the last five weeks (another lockdown in China) have caused companies to reassess their sourcing strategies. For many carriers, especially midsize and larger, it was almost a foregone conclusion that global resources would be a central component of their IT resourcing strategy.
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