Carey Geaglone

Carey Geaglone

Senior Principal

Areas of Expertise: Enterprise Risk Management, Governance, Metrics, and Reporting, Insurance Operations, IT and Business Strategy, Operational Resilience, Vendor Management

Carey Geaglone is a Senior Principal at Aite-Novarica Group. She has over 25 years of leadership experience in both IT and business operations at large national and regional commercial property and casualty carriers. She has led numerous core system implementations and IT transformation initiatives. She served as SVP, Insurance Operations at FCCI Insurance Group, where she was responsible for all customer service functions, including underwriting operations, billing, premium audit, auto physical damage and medical only claims, customer service and loss reporting, and support services. She has extensive experience in business process optimization and continuous improvement initiatives focused on leveraging technology to create an exceptional teammate and customer experience. Prior to joining Aite-Novarica Group, she was Chief Risk Officer at FCCI, overseeing the Enterprise Risk Management program focused on business, technology, and emerging risk identification and mitigation.

Carey holds a B.S. in Business Administration with a Finance Major from Bryant University and a MBA in International Business from Central Connecticut State University. She also holds several industry designations, including CPCU, ARe, AIS, AIT, and ARM.



Wednesday, March 29, 2023 | 11:00 a.m. ET
The Aite-Novarica Group Women’s Network supports both emerging and established leaders by helping them build and strengthen professional networks, learn from insurance industry experts, and connect with experienced mentors for professional and personal development. Contact us for...
Thursday, February 9, 2023 | 11:00 a.m. ET
Clients, please be sure to login to view the full on-demand recording of the webinar. If you’re not a client and you’re interested in viewing the on-demand recording of the webinar, please click here. Usually, in a challenging environment, insurers would be tightening their...


March 16, 2023
I recently had the opportunity to present on straight-through processing (STP) for claims at the NAMIC Claims Conference in Orlando, FL. In my opening comments, I stated that while STP is effective for certain, simpler claims, it is not a realistic objective for all claims. Rather than talking solely about STP, insurers and the vendors that support them should focus their efforts on claims...
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August 5, 2022
Our recent report on IT services providers has prompted a number of discussions about the relationship between carriers and service providers. Insurers prefer to have long-lasting relationships with service partners. However, building and maintaining those relationships doesn’t happen on its own, and it’s important for both sides to recognize the potential benefits. Life insurers, for example...
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