Carey Geaglone

Carey Geaglone

Senior Principal

Areas of Expertise: Enterprise Risk Management, Governance, Metrics, and Reporting, Insurance Operations, IT and Business Strategy, Operational Resilience, Vendor Management

Carey Geaglone is a Senior Principal at Aite-Novarica Group. She has over 25 years of leadership experience in both IT and business operations at large national and regional commercial property and casualty carriers. She has led numerous core system implementations and IT transformation initiatives. She served as SVP, Insurance Operations at FCCI Insurance Group, where she was responsible for all customer service functions, including underwriting operations, billing, premium audit, auto physical damage and medical only claims, customer service and loss reporting, and support services. She has extensive experience in business process optimization and continuous improvement initiatives focused on leveraging technology to create an exceptional teammate and customer experience. Prior to joining Aite-Novarica Group, she was Chief Risk Officer at FCCI, overseeing the Enterprise Risk Management program focused on business, technology, and emerging risk identification and mitigation.

Carey holds a B.S. in Business Administration with a Finance Major from Bryant University and a MBA in International Business from Central Connecticut State University. She also holds several industry designations, including CPCU, ARe, AIS, AIT, and ARM.



Wednesday, September 27, 2023 | 2:00 p.m. ET
Controlling claims costs and enhancing customer experience remain top priorities for insurance carriers. Join Aite-Novarica Group Senior Principal Carey Geaglone for this webinar where she will share research and industry perspectives on ideal use cases for straight-through processing as...
Wednesday, June 28, 2023 | 2:00 p.m. ET
This session will be an open meeting for all women in insurance as we discuss a market overview of women in the workplace/women in insurance. The Aite-Novarica Group Women’s Network supports both emerging and established leaders by helping them build and strengthen professional...


May 11, 2023
On April 19th, I jointly hosted the Aite-Novarica Women’s Network meeting with Head of Property/Casualty Insurance Martina Conlon on the impact of artificial intelligence (AI) in insurance. We were joined by Gwen Adler (Financial Services and Insurance Lead, Dataiku), Meredith Barnes-Cook (VP, Ushur), Aarti Gupta (Insurance GTM Head, AWS), Kim Wiswell (Senior Product Manager, GradientAI), and...
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March 16, 2023
I recently had the opportunity to present on straight-through processing (STP) for claims at the NAMIC Claims Conference in Orlando, FL. In my opening comments, I stated that while STP is effective for certain, simpler claims, it is not a realistic objective for all claims. Rather than talking solely about STP, insurers and the vendors that support them should focus their efforts on claims...
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