I recently had the pleasure of leading a Special Interest Group of insurer CIOs in the group life/voluntary benefits space during the 11th annual Novarica Insurance Technology Research Council meeting. We ran through several topics, addressing the issues, thoughts, and trends on the minds of the CIOs, including the following:
May 24, 2018 by Robert McIsaac
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May 23, 2018 by Chris Eberly
The Insured Retirement Institute (IRI) hosted its inaugural ACTION18 conference, combining the Government, Legal & Regulatory Conference with the Operations & Technology conference, in Washington DC on May 9-11. The combination of these conferences brought functional experts together to discuss the unprecedented change going on in the retirement industry.
The presentations, breakout sessions, and general conversations created an engaging and active experience for participants. There were several key themes for carriers — and CIOs in particular — to take note of and plan for in the coming months and years. These included:
May 23, 2018 by Ken Toffolo
I had the opportunity to lead a Special Interest Group discussion with life insurance carriers at Novarica’s 11th annual Insurance Technology Research Council meeting, and the conversation highlighted some of the biggest challenges and opportunities stemming from outside entrants, systems modernization, regulation, and cybersecurity.
May 23, 2018 by Chris Eberly
I facilitated the Special Interest Group for annuities during the 11th annual Novarica Insurance Technology Research Council meeting. The discussion covered a range of topics, touching upon upcoming challenges and opportunities for annuities insurers, including:
May 22, 2018 by Gilles Ubaghs
Artificial intelligence, blockchain, cloud deployment models, fintech, insurtech, regtech, robotic process automation, big data analytics, channel diversification, changing customer expectations, and an ever more detailed regulatory environment are all part of a growing list of dynamic forces transforming financial services. Each of these has the power to be disruptive on its own; combined, they guarantee change for financial services providers of all types. But these forces are not exclusive to banks and financial institutions. IT services and traditional business process outsourcing (BPO) providers are increasingly focusing on their own technology capabilities as a means of avoiding disintermediation and gaining share in a competitive field.