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August 22, 2018 by Aite-Novarica Media

Defined contribution plan carriers want to increase awareness of evolving product offerings, meet emerging client and employee needs, as well as improve long-term relationships with participant investors. To generate the most value from investments, DC plan sponsors find it critical to have enhanced and augmented capabilities across the board—including in enrollment, investor education, and compliance testing, among others.

A continuing challenge in the DC plan space is to ensure that plan participants sufficiently contribute toward a comfortable retirement. Investor education is an ongoing process and must accommodate a variety of participant expertise. The addition of new and more complex products further complicate investor education efforts.

August 20, 2018 by Emily Lecaque

Drones usage is growing more prominent across industries, and insurance is no exception. In Novarica’s latest Emerging Technology in Insurance study, 16% of property/casualty carriers reported that they are either actively piloting a drone initiative or are planning a pilot. An additional 15% have already piloted a drone program, and 43% are looking into working with unmanned aerial vehicles (UAV) within the next few years.

August 16, 2018 by Matthew Josefowicz

We recently published the Novarica New Normal 100, for P/C and L/A, which covers 100 digital, data, and core capabilities for insurers across eight functional areas: product development, marketing, distribution, underwriting, customer en

August 16, 2018 by Aite-Novarica Media

Although insurers have leveraged offshore operations for the last two decades, many have grown unhappy with their performances–the quality just isn’t justifying the cost. That being said, there are a number of challenges posed by managing an offshore resource that don’t typically upset performance onshore: deficient work quality and unclear processes for improvement, inadequate issue resolution, poor lines of communication, and unclear or ineffective management, among others.

August 14, 2018 by Julie Conroy

Bad guys beware! Many of the best minds in financial crime will converge in Charlotte, North Carolina, on September 27 for Aite Group’s Financial Crime Forum. The day will be filled with interactive panel discussions as financial crime and fraud executives from Bank of America, Citibank, U.S. Bank, Navy Federal, BBVA Compass, Ally Financial, and many more institutions tackle the following topics:

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