Defined contribution plan carriers want to increase awareness of evolving product offerings, meet emerging client and employee needs, as well as improve long-term relationships with participant investors. To generate the most value from investments, DC plan sponsors find it critical to have enhanced and augmented capabilities across the board—including in enrollment, investor education, and compliance testing, among others.
A continuing challenge in the DC plan space is to ensure that plan participants sufficiently contribute toward a comfortable retirement. Investor education is an ongoing process and must accommodate a variety of participant expertise. The addition of new and more complex products further complicate investor education efforts.