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June 12, 2018 by Jeff Goldberg

A number of insurers have considered undergoing pilots with general-purpose AI providers offering platforms for machine learning or NLP. Despite the strategic potential, these early adopters are finding that general solutions take an enormous amount of time, resources, and money. As a result, insurers are increasingly turning to AI offerings tailor-made for the insurance industry.

June 7, 2018 by chuck gomez

I had the opportunity to attend 2018 ITA Live this past April in Fort Lauderdale. This year’s theme was Customer 2.0: Insurance Transformation Driver. The many insurance technology executives in attendance listened to a range of customer engagement- and transformation-themed presentations, but the highlight of the conference was the ITA Bridge Awards announcement. These awards honor technology/business teams that have demonstrated that their collaboration leads to successful initiatives. This year’s winners were Allstate and 4Paws Insurance.

June 6, 2018 by Aite-Novarica Media

Agent portals in a digital insurance world — where are they heading?

June 6, 2018 by Robert McIsaac

There’s little doubt that we are seeing significant advances in the practical application of technology in the insurance industry today. From the pursuit of API strategies, to the increased workloads placed on cloud environments, to the effective use of mobile capabilities, to reimagining experiences across the value chain, the advances are noteworthy. In some cases, they’re breathtaking.

June 4, 2018 by Greg O'Gara

TD Ameritrade launched a third tier in its client advice offering, giving investors access to a large array of model portfolios, advisors, and portfolio consultants to help construct investments that meet their goals. The new offering is called Personalized Portfolios and will give clients immediate access to a portfolio consultant who can construct highly tailored individual investments from more than 160 model portfolios. It appears that advisors can also substitute underlying investments or add individual securities to the portfolios to meet highly tailored client needs. This approaches the same type of investment construct as a separately managed account or SMA.

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