Carriers, from MetLife to startup pet insurer FIGO, have been going headless, i.e. implementing new digital insurance products that leverage underlying commercially available core systems with their own user interfaces. Carriers are looking to provide a differentiated user experience, and they are realizing that headless implementations on top of modern core systems can give them speed to market and reduce the work required to implement self-service portals.
Mitch Wein on the data breach portal launch in Massachusetts.
Rob McIsaac on awareness of the potential impact of automation.
Jeff Goldberg on purpose-built vs. all-purpose technology.
Earlier this week, I participated in the Council of Insurance Agents and Brokers’ annual legislative conference in Washington D.C., presenting on the recent trends in InsureTech to the CIO Working Group.
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