DIGITAL ACCELERATION

More than 300 banks and credit unions vie to be the primary financial services provider for Canadian consumers.  

The voluntary benefits market has become more attractive as responsibility has shifted from employer to employee for many nonmedical, health-related insurance products.    

This companion report displays information on the capabilities of vendors profiled in the Life/Annuity/Benefits Policy Administration Systems report.

In the SMB credit market, lenders that don’t use APIs to digitalize the borrower experience will come across as metaphorical red envelopes in a world of content streaming.  

Consumer preferences are increasingly focused on convenience, simplicity, and ease.  

Fintech enablement platforms allow FIs to accelerate and future-proof their approaches to innovation.  

Premium audit is a key interaction in a customer’s experience with a carrier.  

In current markets, defending digital assets requires a diverse cybersecurity strategy.  

This quarter highlights the growing need for data in banking across various product and service areas to generate new end-user experiences.