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March 28, 2023
Everywhere around us, it seems that change is in the air. Some of it is weather-related, with epic snowfall hopefully putting a significant dent in the drought conditions in the Western United States. With any luck, this is a situation where short-term pain will lead to longer-term gains. The insurance implications for some lines of business could be profound, if we can get away from wildfire...
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Robert McIsaac
March 20, 2023
Insurers invest tremendous resources in core technologies; after all, they’re a core part of the business. Whether it’s an individual component or a complete suite, replacing a core system is a serious undertaking. Both sides—vendors and carriers—stand to benefit from understanding how many deals are being made by their peers and with whom those deals are being made. On the one hand, insurers...
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March 16, 2023
I recently had the opportunity to present on straight-through processing (STP) for claims at the NAMIC Claims Conference in Orlando, FL. In my opening comments, I stated that while STP is effective for certain, simpler claims, it is not a realistic objective for all claims. Rather than talking solely about STP, insurers and the vendors that support them should focus their efforts on claims...
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March 15, 2023
The insurance industry is grappling with significant, concurrent changes. But change itself is neither good nor bad. The shifts we see now in our business and economic climates are creating both opportunities and challenges for the industry. Those who ultimately “win” in this space will be those armed with the best combination of navigational and investment savvy.  A few weeks ago, I had...
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Robert McIsaac
March 13, 2023
On Tuesday, February 21st, I co-hosted a webinar on the Top 10 Trends in Life, Annuity, & Benefits Insurance with my Aite-Novarica Group colleagues: Nancy Casbarro, Senior Principal; John Keddy, Senior Principal; and Ken Toffolo, Research Council Fellow. During this hour-long presentation, we discussed each of the 10 trends and shared our perspectives on how we see them impacting the life,...
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Robert McIsaac
March 9, 2023
Each year, Aite-Novarica Group identifies the top trends that will impact the insurance industry in the coming year. One sector of property/casualty insurance that we anticipate will remain at the forefront is MGAs; we also anticipate that MGA premium growth will continue to expand at a multiple of the overall property/casualty rate. Many may be surprised to learn that this channel has grown to...
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March 8, 2023
Women are no strangers to hard work. While things have improved economically for American women since the 1970s—when women gained the right to open credit cards in their own name, for example—there are still major inequities, and COVID-19 didn’t help. Many women working in service roles or who did not have the option to work remotely were laid off or had to shoulder additional caretaking...
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March 7, 2023
To start off the year, Aite-Novarica Group identified 10 of the most discernable trends that insurers operating in the property/casualty space should watch out for in the coming months. On February 9, our team of experts drilled down on a few of the trends shaping the property/casualty insurance technology space. Here are some of the highlights carriers should focus on in 2023. The Core...
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March 3, 2023
Data is an arms race. Competitive pressures, internal demands, and an ever-growing pool of data are driving insurers to assess their data and analytics capabilities. Traditional approaches to data management are running up against the needs of advanced analytics, artificial intelligence (AI), and machine learning. Data privacy concerns and regulations place additional hurdles on data resource...
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March 2, 2023
Aite-Novarica Group’s Top 10 Trends in Property & Casualty, 2023: Turning Disruption Into Opportunities report identifies “transformation moves beyond core systems” as one of the top trends in 2023. As many core system transformation initiatives are nearing completion, carriers are shifting their transformation efforts to optimize other business capabilities, such as general ledger (GL) and...
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