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E.g., 2022-06-24
E.g., 2022-06-24
May 10, 2022
Business and IT alignment is critical to achieving strategic objectives. When there is collaboration, effective communication, and defined roles for everyone, there is usually a better result within a swifter timeline. While there are several common obstacles to achieving alignment between business and IT, working through those challenges will have a positive impact on project outcomes and on the...
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December 15, 2021
Organizational culture sets a company up for success or failure. A positive culture helps an organization achieve its goals and allows employees to bring their best selves to work. Major upheavals in work environments spurred by the pandemic are forcing organizations to adapt their processes and cultures to the needs of a changing workforce. However, transforming a company’s culture can be a long...
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December 13, 2021
Insurance companies have been attempting a slow move to digital capabilities for years. The real push to invest precious budget dollars, talent, and time into digitalization came as a result of the pandemic, as lockdowns and stay-at-home orders highlighted the need for digital capabilities. We all realized that the ways we purchase and service everything needed to be easy, accessible, and, in the...
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December 6, 2021
As 2021 comes to a close, companies across all industries are assessing their performances and adjusting their strategies for 2022. Each industry has felt the impacts of the pandemic in different ways, but one critical challenge has impacted them all: talent. Reassessing Business Relations Several factors are contributing to the current talent challenge. Some employees, mainly baby boomers...
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September 2, 2021
COVID-19 has increased the need for employers to provide financial wellness to employees and sales and implementation support for plan providers. Technology investments that provide managerial insight into plan participation and offer “next best” actions to plan participants are vital for plan providers to win and retain business.  Product Trends  Index, target-date, and...
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August 17, 2021
Increasingly restrictive data privacy regulations have made it more crucial than ever for insurers to have a carefully planned data strategy. Communication, teamwork, and a well-defined framework are critical to creating a successful data strategy. Organizations will face several complex challenges as they define their data strategies, but the rewards of robust data and analytics capabilities are...
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July 14, 2021
Decisions about returning to offices, working from “not here,” or a hybrid are happening among many employers, including in the individual life space. Last month, I hosted an Individual Life Insurance Special Interest Group with my colleague Rob McIsaac to discuss critical issues for the industry going into the back half of 2021. Insights from participants and the featured panelists Dave...
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May 7, 2021
Communicating effectively with an executive audience comes with its own set of unique challenges. For less experienced individuals, updating the leadership team or presenting to a board of directors can be particularly difficult to navigate. First-time presenters may come into the room expecting that the executive group will have sufficient background on the material at hand; often,...
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April 27, 2021
Individual life insurance competition for clients and producers remains high, and insurers continue to look for ways to improve cost profiles while creating competitive advantages through enhancements to products and services. The ability to roll out new products, pricing, and product changes rapidly in response to market conditions and regulatory changes is vital to grow revenue. Insurers...
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March 30, 2021
As we mark the one-year anniversary of COVID-19, the work-from-home model is looking like it will be a big part of how we move forward. The old days of soldiering on through illness and dragging yourself into the office are no longer a sign of dedication but looked down upon as selfish and dangerous. The emotional and financial toll on individuals and families is still unknown. Time will tell...
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