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E.g., 2024-06-13
February 11, 2020
[Ed note: For more on advanced Agile at insurers, pre-register for Novarica’s upcoming webinar on February 20.] Unanticipated roadblocks often arise as insurers migrate from Waterfall to Agile delivery models. Carriers at a higher state of maturity as defined in the Novarica Agile Maturity Model, experience obstacles, as do carriers in emerging and evolving states. Agile...
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January 21, 2020
Leadership roles are increasingly demanding as carriers are repositioning themselves in the digital age. This means that technology is at the heart of transformation, and IT leaders bear significant responsibility to deliver successful results. In addition to the challenges that all IT leaders are facing, women have a few additional hurdles to overcome. Unlike their male counterparts,...
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October 30, 2019
The workers’ comp marketplace is highly competitive, with private companies operating alongside state-funded entities. Economic shifts such as unemployment rates, interest rate fluctuations, and payroll reductions affect the marketplace. Staying profitable despite mandated rates and benefits requires creative ways of improving operating efficiency. Insurers are focusing their improvement...
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August 2, 2019
As P/C carriers continue their focus on digital transformation, Claims organizations are expanding their capabilities to reduce friction in the claims life cycle in an area where it matters most, getting paid. Travelers recently announced adding Paypal to its suite of payment options for claimants in auto, property and general liability with planned expansion to WC for injured...
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June 27, 2019
Carriers are transforming the traditional back-office loss control function by coupling emerging technologies with modern platforms. IoT devices, wearable technologies, and tools that leverage images are enabling real-time risk management and insight. Traditional loss control platforms are also beginning to take advantage of third-party data and analytics. Traditional solutions address...
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May 14, 2019
Tackling fraud isn’t new for insurers; most have been using SIU organizations for decades. However, fraud is taking on new characteristics, and attempts at fraud are increasing in frequency. Compounding this, insurers are implementing low-touch handling for less severe and more frequent claims, thereby increasing the potential for fraudulent activity. Claimants are increasingly using...
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March 21, 2019
Every insurer has some form of loss control or risk engineering function to help customers prevent losses and create a safer environment for their employees. Traditionally, these functions have been staffed with trained engineers who physically inspect properties and worksites to deliver risk control reports. Although valuable, the reports don’t provide real-time insight into what’s happening...
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March 14, 2019
Data is one resource that insurance companies have in abundance. However, it’s not just the data—but what insurance companies do with it—that can have the most profound enterprise effects. Collecting, understanding, and operationalizing data insights is a multi-step process that requires adequate resources and investment. Business leaders that support this process can reap the benefits in...
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February 13, 2019
Data and analytics are becoming a key differentiator in insurance, especially in underwriting and claims handling. It is crucial for technology leaders to harness the power of artificial intelligence, machine learning, and third-party data sources. It is of equal importance for technology leaders to foster partnerships between technology organizations and analytics teams—doing so may mean the...
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