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July 17, 2018

Big Data Poised to Transform Commercial Lines

Historically lagging behind personal lines on tech adoption, commercial lines insurers are beginning to see the benefits that digital processes and business intelligence capabilities can have across their complex, relationship-based sector. In a market that remains fiercely competitive despite recent premium increases, carriers look to technology seeking differentiation, to refine...

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Martina Conlon

May 24, 2018

Concerns and Lessons Learned in Commercial Lines

Novarica recently hosted our 11th annual Insurance Technology Research Council meeting, in Providence, RI. Jeff Goldberg and I had the opportunity to moderate a Special Interest Group discussion among a group of commercial lines CIOs. We spoke about the experiences the CIOs have had regarding concerns and trends in the commercial lines space, including the following topics:...

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Martina Conlon

May 22, 2018

Core Systems Strategic Issues

Recently, at Novarica’s 11th annual Insurance Technology Research Council Meeting, I led a workshop on core systems with a group of insurer CIOs. As core systems and the employees who maintain them age, insurers are seeking new ways to navigate issues in technology, product, and human resources. Some of the key themes of the discussion included: Buy vs. Build The choice to buy a...

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Martina Conlon

May 16, 2018

Issues and Insights in Property/Casualty

Earlier this month, I moderated the Property/Casualty Panel at Novarica’s 11th annual Insurance Technology Research Council Meeting. Panelists Chuck Ruzicka, Jim Klotz, Jeff Goldberg, and I shared our insights and engaged in discussion with Council members around the challenges and opportunities shaping the property/casualty industry in 2018. Three of the major themes of the...

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Martina Conlon

April 4, 2018

Planning a Transformational Core Systems Project? Be Sure to Prepare in Advance

Insurance core systems transformation projects are large, complex efforts that require not only significant financial investment, but also significant organizational commitment. To be successful, these projects necessitate careful planning and an enterprise-wide understanding of the changes to come. Neglecting to appropriately plan up front can result in such problems as disagreement, analysis...

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Martina Conlon

March 5, 2018

P/C PAS Trends: Migrating to the Cloud

Policy administration systems (PAS) replacements and expansions remain top of mind for property/casualty insurers. Carrier goals include: improving time to market, advancing business intelligence and analytics capabilities, improving customer and distributor service, increasing operational efficiencies, and eliminating technical risk and debt. In order to reach these goals, insurers are...

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Martina Conlon