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E.g., 2024-04-26
E.g., 2024-04-26
March 7, 2023
To start off the year, Aite-Novarica Group identified 10 of the most discernable trends that insurers operating in the property/casualty space should watch out for in the coming months. On February 9, our team of experts drilled down on a few of the trends shaping the property/casualty insurance technology space. Here are some of the highlights carriers should focus on in 2023. The Core...
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January 24, 2023
Insurance has traditionally been viewed as resilient to recession and economic uncertainty. Yet, besides the tough economic conditions, the insurance industry is facing an unprecedented number of business challenges: increasing claims severity rates due to supply chain issues and rising inflation, climate risk and ever more frequent natural catastrophes, increased regulatory oversight, and...
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October 18, 2022
On September 28th, I hosted the latest meeting of the Aite-Novarica Group Women’s Network, titled A View from the Top: Experiences of Women CEOs. We were joined by guest panelists Meryl Golden (President, Kingstone Insurance), Michele Streton (President and CEO, Providence Mutual), and Cynthia Tidwell (former President and CEO, Royal Neighbors of America) who shared their experiences and...
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March 7, 2022
On February 23, I hosted the latest meeting of the Aite-Novarica Women’s Network on Taking Back Control of Your Time. Panelists Nancy Casbarro, Senior Principal at Aite-Novarica; Carey Geaglone, Senior Principal at Aite-Novarica; and Sue Haney, AVP at Amica, shared their tactics for maximizing productivity. We kicked off the meeting with a discussion of time management systems. Using one or...
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November 9, 2021
Last month, my colleagues Deb Zawisza and Paul Legutko joined me in hosting the Workers’ Compensation Special Interest Group. We discussed insurers’ top priorities for 2021 and beyond, revealed in Aite-Novarica’s latest Business and Technology Trends: Workers’ Compensation report, and further addressed workers’ compensation payment trends and customer experience. As shown in the heat map below...
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October 19, 2021
Last year, Top Gear alum Jeremy Clarkson learned firsthand that running a farm starts with planting the right seeds in the right fields at the right time to yield the best result. As many insurers are hitting the peak of planning season, we thought we’d take a moment to highlight some interesting trends and best practices we are observing about the process this year. Many insurers are increasing...
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October 14, 2021
The past 18 months have tested companies in a way most organizations could never have planned for. The COVID-19 pandemic, in combination with changing demographics and the new realities of remote work, highlighted the importance of business planning. An ideal business plan involves all parts of the organization, articulating a focused set of business goals and strategies to achieve them....
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August 10, 2021
Traditional perception is that the commercial lines business is complex, relationship-based, and slow-moving. It has lagged personal lines in embracing technology. Still, as more business processes become digitized, commercial lines insurers have access to more data they can analyze with more powerful tools. Technology then augments and supports relationships rather than replacing them. As...
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June 8, 2021
After a year that tested insurers’ flexibility, agility, and creativity, innovation is top of mind more than ever. Innovation allows carriers to stay competitive, grow market share, meet evolving policyholder needs, and improve internal processes. Tactical, strategic, exploratory, and experimental innovation all promise to improve different aspects of any business. While innovation is a goal...
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April 1, 2021
Last month, I was joined by my colleague Deb Zawisza and a panel of insurance leaders for Novarica’s latest Workers’ Compensation Special Interest Group. The conversation touched on innovation in workers’ compensation, InsureTech, and core systems transformation. Our panelists Mike Paulin of AF Group and Jeff Shaw of Employers Insurance Group offered a wide range of approaches, techniques, and...
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