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E.g., 2021-10-24
E.g., 2021-10-24
October 12, 2021
John Lennon once famously wrote, “life is what happens to you while you’re busy making other plans.” In some ways, this captures a challenge many insurance carriers have faced as the pandemic continues to evolve and extend its impact on virtually every aspect of their business models. Companies having been handling issues as they come up; the uncertainty of the pandemic has necessitated an...
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September 21, 2021
The past two years have highlighted that we live in extraordinary times. It may feel to many that we have lived the opening lines of Charles Dickens’s “A Tale of Two Cities,” as we’ve experienced both the best and the worst of times. The onset of the COVD-19 pandemic produced a challenging and dark backdrop which seems destined to cover two or more years. The tragedy is impossible to...
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September 15, 2021
I recently had the opportunity to lead the latest meeting of the Innovation Advisory Board, in which insurance technology leaders and prominent Silicon Valley insuretechs came together for a lively knowledge-sharing discussion. We heard from a selection of startups tackling complex problems in the industry; their perspectives illuminated the evolving symbiosis between insuretechs and insurers...
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August 18, 2021
On Thursday, July 22, Mitch Wein and I hosted Aite-Novarica’s Broker-Dealer Research Group. Halfway through 2021, broker-dealers are facing challenges relating to increased digitization and return-to-office planning. This is also a critical period for broker-dealers as they frame technology requirements to manage ongoing regulatory changes and demographic shifts in the workforce. A recent...
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July 26, 2021
With the continued evolution of the COVID-19 pandemic, this seems to be a particularly good time for CIOs and their IT organizations to revisit future-state plans around talent management. Applying lessons learned from the financial world could make insurer IT organizations better at managing human capital. One of the very real issues impacting the economy is a significant demographic...
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July 9, 2021
  I recently had the opportunity to host a meeting of the Novarica Innovation Advisory Board. Insurance IT leaders from across the country met and shared perspectives on fostering innovation both within their own companies and in the industry at large. For this session, we were also joined by Loïc Houssier from DocuSign, who shared his insights on structuring innovation with...
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July 1, 2021
As we approach the end-of-year holidays, the drum of M&A activity seems to be beating stronger as companies realign their assets and refine go-to-market strategies. This past week saw two significant announcements, both of which carry implications for life insurance carriers. In terms of size and scale, it would be hard to beat the announced consolidation of discount...
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June 21, 2021
Companies had to make quick and decisive moves to preserve operational integrity when COVID-19 struck in early 2020. These moves had major implications and needed to cut through organizational “noise” given the pandemic’s clear dangers. Yet, in retrospect, the decision to move to a “work from home” mode seems straightforward and surprisingly simple in contrast to what comes next. The black-...
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May 25, 2021
Novarica recently hosted a meeting of our Innovation Advisory Board. Insurers across the country joined us to share their experiences fostering innovation during the pandemic and beyond. The discussion produced some fascinating insights and an illuminating conversation around how insurers are approaching innovation. Meeting Startups Halfway and Vice Versa Insurers and InsureTechs are used...
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May 21, 2021
Agile is a competitive advantage, now more than ever. As insurers transition to hybrid work models, doing Agile well can have long-terms benefits in making organizations more accountable, flexible, and resilient. The discussion covered many topics, but a few key areas included communication, improving productivity, and focusing on the talent. Communication is key in hybrid models. When...
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