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E.g., 2021-09-18
E.g., 2021-09-18
Tuesday, August 10, 2021 | 2:00 p.m. ET
Research from Aite Group shows that 43% of U.S. consumers experienced financial identity theft – application fraud in their name or account takeover (ATO) – in the past two years1. These attack patterns are a concern for consumers and for financial executives and only part of the ever-changing...
Wednesday, July 14, 2021 | 11:00 a.m. ET
Join Shirley Inscoe, Senior Analyst with Aite Group’s Fraud & AML Practice and Simon Marchand, CFE, C.Adm. and Chief Fraud Prevention Officer at Nuance Communications, as they dissect the findings of the report, consider what anti-fraud and security professionals around the world should learn...
Thursday, May 27, 2021 | 1:00 p.m. ET
Aite Group conducted extensive Mystery Shopping calls into various contact centers to find out how customer experience is affected by authentication requirements. What did they discover? Every call center is different. As a consumer, you will have a different experience calling into...
Thursday, April 22, 2021 | 1:00 p.m. ET
2020 was a year unlike any other. The pandemic rattled most industries, and its profound impact on banking was no exception. Americans have historically lagged behind most of the world in moving to EMV, adopting real-time payments, and becoming a digital-banking society. The pandemic forced many...
Thursday, April 8, 2021 | 1:00 p.m. ET
Many consumers fear becoming victims of identity theft, and rightly so. During the past two years, 47% of U.S. consumers have been victims of their identities being used to open some type of new account or file for benefits without their consent, or had an existing account taken over by a fraudster...
Thursday, January 28, 2021 | 11 a.m. ET
Register today and join Aite Group research director Julie Conroy and her expert team for a live one-hour webinar as they identify the top 10 trends that will shape the fraud and anti-money laundering (AML) landscape around the globe in 2021 and beyond. Attend the webinar to: Understand...
Wednesday, January 20, 2021 | 2 p.m. ET
It’s a fresh new year! Looking forward into 2021 what can organizations plan and expect from transformations in digital identity verification, frictionless account onboarding, fraud and technology innovation? Register today and join Aite Group senior analyst Shirley Inscoe and other industry...
Thursday, January 7, 2021 | 1 p.m. ET
BNY Mellon has developed a multi‑channel, biometric‑based fraud detection and prevention program that layers AI‑powered authentication and risk scoring calls, empowering its agents to easily identify fraudulent activity when it occurs. Join this roundtable discussion with Aite Group senior analyst...
Thursday, December 3, 2020 | 1 p.m. ET
In our second webinar of the Pindrop Analyst Report Series, we are going to explore the evolving challenges in the fight against fraud. Investigate ideal solutions for challenges facing the voice channel, data leakage in the IVR, and for reducing vulnerability of contact centers to malicious...
Wednesday, November 18, 2020 | 11 a.m. ET
Are your AML and Fraud teams working as efficiently as possible? It’s clear that the work of risk and compliance teams isn’t getting any easier. Alert volumes and false-positives continue to rise, wasting time and energy, and distracting resources from higher-risk events. Many financial services...
Tuesday, August 11, 2020 | 2 pm ET
Social distancing measures have made it critical for contact centers to find new ways to handle an unprecedented volume of inbound calls without disrupting the customer experience. Callers stressed by the pandemic are twice[1] as likely to have “difficult interactions” with call center agents,...
Friday, April 17, 2020 | 11 a.m. ET
On March 27, 2020, the U.S. president signed into law the US$2 trillion U.S. Coronavirus Aid, Relief, and Economic Security (CARES) Act to provide economic relief to U.S. households and businesses in response to the COVID-19 crisis. The CARES Act has a number of implications for financial...
Thursday, March 26, 2020 | 1 p.m. ET
The wealth of breached data available to fraudsters enables them to successfully impersonate legitimate customers in contact centers. Reliable detection of incoming calls using automatic number identification (ANI) spoofing can dramatically reduce the threat of fraud and improve the customer...
Tuesday, January 14, 2020 | 11 a.m. ET
  Join Aite Group research director Julie Conroy and the Fraud & AML team for a live one-hour webinar as they identify the top 10 trends that will shape the fraud and anti-money laundering landscape around the globe in 2020 and beyond. Attend the webinar to: Learn why the...
Tuesday, August 6, 2019 | 10 p.m. ET
Executives understand a modern approach is needed to combat the ever changing landscape of origination and application fraud. Today seventy six percent of financial institution executives identify first party fraud, data breaches and social engineering as three of their top pain points that lead to...
Tuesday, July 16, 2019 | 1 p.m. ET
Fraud in contact centers has always been a challenge to manage, but with the explosion of digital channels, financial institutions are faced with securing complex ecosystems. Increasingly, banks, credit unions and insurers of all sizes are deploying biometrics to stop fraud and improve customer...
Thursday, May 23, 2019 | 2 p.m. ET
The conventional fail-safes for detecting fraudulent accounts are rarely effective when it comes to synthetic identity fraud. Real people won’t see activity on synthetic identity accounts created with their Social Security numbers because there aren’t any matching names or addresses to raise any...
Thursday, May 2, 2019 | 1:30 p.m. ET
Application fraud losses are projected to top $1.3B in the US by 2020. Understanding the trends behind these staggering numbers is critical if institutions are to prevent crippling financial and reputational losses. Register today and join Aite Group senior analyst Shirley Inscoe and DataVisor...
Thursday, February 28, 2019 | 1 p.m. ET
According to Aite Group, “application fraud continues to be a significant problem for financial institutions across the U.S.” Undoubtedly, the continued prevalence of identity crimes is only exasperating the problem. Between data breaches, phishing scams and other social engineering fraud schemes,...
February 27, 2019 | 2 p.m. ET
Application fraud represents one of the fastest growing business challenges to financial institutions (FIs) across multiple digital channels. By 2020, it is projected that US-based FIs will spend $1.4 billion dollars to fight checking account and credit card application fraud. So, what are you to...

Upcoming Events

Sep 23, 2021
Digital Event

Aite-Novarica’s Innovation Advisory Board is an invited group of Research Council members focused on sharing insights and approaches to innovation in insurance, across all lines of business.

Sep 29-30, 2021
Copenhagen, Denmark

As every year, PostTrade 360° Copenhagen will shine its light on the most local of industry developments – against the backdrop of the most powerful global trends that are about to reshape our landscape.

Sep 30, 2021
Digital Event


Presenters: Martina Conlon, Head of Property/Casualty Executive Partner Service, Aite-Novarica; Martin Higgins, VP of Research and Consulting, Aite-Novarica
Date: September 30, 2021
Time: 1-2:30PM ET


Oct 6, 2021
Digital Event

In this session, Aite-Novarica senior team members Jeff Goldberg and Tom Benton will lead an interactive discussion with participants on key topics and recent research.

Oct 11-15, 2021
Virtual Event

Join the digital transformation experts for a virtual event featuring networking, new tech solutions and inspiring success stories. Free registration for the main conference means more opportunities for your entire team to advance their skills and drive innovation.

Oct 14, 2021
Digital Event

This special interest group meeting is an opportunity for Aite-Novarica Group clients and Research Council members to learn from ANG research and peer experience about group and voluntary benefits.

Oct 19-20, 2021
London, England

As businesses begin to imagine what the end of the pandemic could look like, it is abundantly clear that we are not returning to the old normal. The global pandemic brought about new changes that are felt in every aspect of business and the receivables finance industry is not an exception.

Oct 21, 2021
Digital Event

This special interest group meeting is an opportunity for Aite-Novarica Group clients and Research Council members to learn from ANG research and peer experience about workers’ compensation.


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