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E.g., 2021-12-07
E.g., 2021-12-07
Wednesday, September 22, 2021 | 2:00 p.m. ET
Fraud is easier to catch before it starts. But as the customer journey continuously shifts to include more digital experiences, it has become increasingly difficult to confidently assess risk and confirm identity at the opening of a new account. And, once fraud has been committed at a new account...
Tuesday, August 10, 2021 | 2:00 p.m. ET
Research from Aite Group shows that 43% of U.S. consumers experienced financial identity theft – application fraud in their name or account takeover (ATO) – in the past two years1. These attack patterns are a concern for consumers and for financial executives and only part of the ever-changing...
Wednesday, July 14, 2021 | 11:00 a.m. ET
Join Shirley Inscoe, Senior Analyst with Aite Group’s Fraud & AML Practice and Simon Marchand, CFE, C.Adm. and Chief Fraud Prevention Officer at Nuance Communications, as they dissect the findings of the report, consider what anti-fraud and security professionals around the world should learn...
Thursday, May 27, 2021 | 1:00 p.m. ET
Aite Group conducted extensive Mystery Shopping calls into various contact centers to find out how customer experience is affected by authentication requirements. What did they discover? Every call center is different. As a consumer, you will have a different experience calling into...
Thursday, April 22, 2021 | 1:00 p.m. ET
2020 was a year unlike any other. The pandemic rattled most industries, and its profound impact on banking was no exception. Americans have historically lagged behind most of the world in moving to EMV, adopting real-time payments, and becoming a digital-banking society. The pandemic forced many...
Thursday, April 8, 2021 | 1:00 p.m. ET
Many consumers fear becoming victims of identity theft, and rightly so. During the past two years, 47% of U.S. consumers have been victims of their identities being used to open some type of new account or file for benefits without their consent, or had an existing account taken over by a fraudster...
Thursday, January 28, 2021 | 11 a.m. ET
Register today and join Aite Group research director Julie Conroy and her expert team for a live one-hour webinar as they identify the top 10 trends that will shape the fraud and anti-money laundering (AML) landscape around the globe in 2021 and beyond. Attend the webinar to: Understand...
Wednesday, January 20, 2021 | 2 p.m. ET
It’s a fresh new year! Looking forward into 2021 what can organizations plan and expect from transformations in digital identity verification, frictionless account onboarding, fraud and technology innovation? Register today and join Aite Group senior analyst Shirley Inscoe and other industry...
Thursday, January 7, 2021 | 1 p.m. ET
BNY Mellon has developed a multi‑channel, biometric‑based fraud detection and prevention program that layers AI‑powered authentication and risk scoring calls, empowering its agents to easily identify fraudulent activity when it occurs. Join this roundtable discussion with Aite Group senior analyst...
Thursday, December 3, 2020 | 1 p.m. ET
In our second webinar of the Pindrop Analyst Report Series, we are going to explore the evolving challenges in the fight against fraud. Investigate ideal solutions for challenges facing the voice channel, data leakage in the IVR, and for reducing vulnerability of contact centers to malicious...
Wednesday, November 18, 2020 | 11 a.m. ET
Are your AML and Fraud teams working as efficiently as possible? It’s clear that the work of risk and compliance teams isn’t getting any easier. Alert volumes and false-positives continue to rise, wasting time and energy, and distracting resources from higher-risk events. Many financial services...
Tuesday, August 11, 2020 | 2 pm ET
Social distancing measures have made it critical for contact centers to find new ways to handle an unprecedented volume of inbound calls without disrupting the customer experience. Callers stressed by the pandemic are twice[1] as likely to have “difficult interactions” with call center agents,...
Friday, April 17, 2020 | 11 a.m. ET
On March 27, 2020, the U.S. president signed into law the US$2 trillion U.S. Coronavirus Aid, Relief, and Economic Security (CARES) Act to provide economic relief to U.S. households and businesses in response to the COVID-19 crisis. The CARES Act has a number of implications for financial...
Thursday, March 26, 2020 | 1 p.m. ET
The wealth of breached data available to fraudsters enables them to successfully impersonate legitimate customers in contact centers. Reliable detection of incoming calls using automatic number identification (ANI) spoofing can dramatically reduce the threat of fraud and improve the customer...
Tuesday, January 14, 2020 | 11 a.m. ET
  Join Aite Group research director Julie Conroy and the Fraud & AML team for a live one-hour webinar as they identify the top 10 trends that will shape the fraud and anti-money laundering landscape around the globe in 2020 and beyond. Attend the webinar to: Learn why the...
Tuesday, August 6, 2019 | 10 p.m. ET
Executives understand a modern approach is needed to combat the ever changing landscape of origination and application fraud. Today seventy six percent of financial institution executives identify first party fraud, data breaches and social engineering as three of their top pain points that lead to...
Tuesday, July 16, 2019 | 1 p.m. ET
Fraud in contact centers has always been a challenge to manage, but with the explosion of digital channels, financial institutions are faced with securing complex ecosystems. Increasingly, banks, credit unions and insurers of all sizes are deploying biometrics to stop fraud and improve customer...
Thursday, May 23, 2019 | 2 p.m. ET
The conventional fail-safes for detecting fraudulent accounts are rarely effective when it comes to synthetic identity fraud. Real people won’t see activity on synthetic identity accounts created with their Social Security numbers because there aren’t any matching names or addresses to raise any...
Thursday, May 2, 2019 | 1:30 p.m. ET
Application fraud losses are projected to top $1.3B in the US by 2020. Understanding the trends behind these staggering numbers is critical if institutions are to prevent crippling financial and reputational losses. Register today and join Aite Group senior analyst Shirley Inscoe and DataVisor...
Thursday, February 28, 2019 | 1 p.m. ET
According to Aite Group, “application fraud continues to be a significant problem for financial institutions across the U.S.” Undoubtedly, the continued prevalence of identity crimes is only exasperating the problem. Between data breaches, phishing scams and other social engineering fraud schemes,...

Upcoming Events

Dec 7, 2021
Digital Event

In this session, Aite-Novarica senior team member Rob McIsaac will lead an interactive discussion with participants on key topics and recent research.

Dec 8, 2021
Digital Event

The Aite-Novarica Women’s Network supports both emerging and established leaders by helping them build and strengthen professional networks, learn from industry experts, and connect with experienced charter leaders for professional and personal development.

Dec 9, 2021
San Diego, CA

Automated underwriting is rapidly being augmented and replaced by AI and machine learning. How will this impact the practice?

Dec 9, 2021
Chicago, IL

Enterprise architecture is an area of growing interest for the Federal Financial Institutions Examination Council.

Dec 14, 2021
New York, NY

Enterprise architecture is an area of growing interest for the Federal Financial Institutions Examination Council.

Dec 14, 2021
New York, NY

Adoption of zero-trust principles has been slow but has gained momentum, experiencing a meteoric rise since the onset of the COVID-19 pandemic. Financial services firms have had to accept a hybrid workforce with many employees working from home and devise new ways to protect data.


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