Boston, August 15, 2017 – The evolution of the mobile wallet in North America and Europe is driven by pressures from two different sides of the commerce equation: Online commerce and payments are moving onto smartphones, while physical-world transactions are moving online. To understand the mobile wallet phenomenon, it is essential to see all the different pieces and understand the positive and negative influences on mobile wallets’ emergence and growth. 

This report defines the mobile wallet space, describes its different components, addresses positive and negative influences driving the category, and forecasts the growth of mobile wallets within the context of digital payments. It is based on interviews and conversations with individuals from over 20 organizations and thought leaders actively engaged in the development of the mobile wallet space.

This 22-page Impact Note contains 11 figures and two tables. Clients of Aite Group’s Retail Banking & Payments service can download this report, the corresponding charts, and the Executive Impact Deck.

This report mentions Amazon.com, American Express, Android/Google, Apple, Applebee’s, Capital One, Chick-fil-A, Citi, Dunkin' Donuts, Facebook, JPMorgan Chase, Kohl’s, Mastercard, McDonald’s, OmnyWay, Panera, PayPal, Samsung, Starbucks, TGI Fridays, USA Technologies, Verifone, Visa, Walgreens, Walmart, Wells Fargo, and Zynga.