Within a remarkably short period of time, COVID-19 has dramatically altered the way in which the global population works, transacts, and interacts. Fraud and AML operations functions at financial services firms have not typically consisted of a remote-enabled workforce, so the shift to remote workers and the requirements of social distancing have necessitated a rapid adjustment for firms around the globe. Some organizations were better prepared than others to deal with the implications of the pandemic, but there is a broad recognition that commerce and banking have changed for good, and the pandemic will change the way that organizations work in the future. In this Webinar, Aite Group research director Julie Conroy will present best practices and lessons learned as financial services firms adjust to the need for a largely remote operations workforce. Biocatch VP of market strategy Ayelet Biger-Levin will provide strategies to support automation of fraud operations and enhancing visibility into risk, leveraging solutions like Behavioral Biometrics.