Within a remarkably short period of time, COVID-19 has dramatically altered the way in which the global population works, transacts, and interacts. Social distancing, a term that was not in most people’s vocabulary just a few short months ago, is the new norm.

Fraud and AML operations functions at financial services firms have typically not consisted of a remote-enabled workforce, nor are most operations centers known for ample spacing between workers, so the shift to remote workers and the requirements of social distancing have necessitated a rapid adjustment for firms around the globe.

Join Aite Group research director Julie Conroy and OneSpan as they will examine the best practices and lessons learned as financial services firms adjust to the need for a largely remote operations workforce. It also will explore the evolving risk vectors as bad actors also adjust their tactics to the COVID-19 reality.