Key Issues and Best Practices in SaaS Escrow

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Key Issues and Best Practices in SaaS Escrow

Stephanie Dalwin

September 2017 - Insurers are increasingly turning to cloud- and SaaS-based products for their relative ease of deployment, cost savings, and security. Despite this growing popularity, there are few best practices surrounding escrow in the event of business interruption at a service provider.

The escrow of SaaS applications goes beyond the needs of traditional software. Though not top of mind for most organizations today, insurers will eventually need to prepare their organizations for recovery and business continuity. This brief outlines key considerations and best practices for insurers in escrowing SaaS applications in the event of business interruption.

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