Digital Signatures for Annuities: An Authentication Workflow Review
Report Summary
Digital Signatures for Annuities: An Authentication Workflow Review
Most life insurance companies have failed to adopt a digital signature process that does not disrupt the sales process.
Boston, February 26, 2015 – The new-business workflow for annuities has improved significantly over the past six years; the largest manufacturers and distributors of these products now use electronic order-entry services that enable paperless new-business processing. There’s one problem: Annuity manufacturers and distributors rely on a digital signature workflow that obstructs both the client experience and effective, efficient annuity product sales. Could there be a more streamlined, intuitive authentication approach?
This research, done in cooperation with the Insured Retirement Institute, reviews the wet- and digital-signature processes currently used for new-business annuity transactions and recommends broader adoption of an alternative workflow.
This 12-page Impact Note contains three figures. Clients of Aite Group’s Life Insurance service can download this report.