Biller Direct and Walk-in Bill Pay: An Update
Report Summary
Biller Direct and Walk-in Bill Pay: An Update
The largest players have yet to corner a fragmented market.
Boston, August 29, 2013 - Despite consolidation over the past decade, the U.S. biller direct and walk-in bill payment vendor market remains fragmented. Larger players have not yet managed to corner the market, presenting opportunity for smaller and new vendors to enable billers to accept payments via the Web, call centers, IVR, and the mobile channel.
This Impact Note by research director Gwenn Bezard examines key metrics for 12 biller direct and walk-in bill payment vendors and provides hard-to-find data points on selected market participants. It is based on a Q4 2012 Aite Group vendor survey.
This report references the following vendors: ACI Worldwide (formerly Online Resources), Alacriti, Aliaswire, FirsTech, FIS, Fiserv, Fuze Network, Kubra, Official Payments, PreCash, Softgate, and Tio Networks.
This 21-page Impact Note contains 21 figures and one table. Clients of Aite Group's Retail Banking service can download the report .