May 2018 - The Novarica Insurance Technology Research Council is a knowledge-sharing community of more than 300 CIOs and insurer IT leaders with a mission to strengthen the industry’s ability to leverage technology effectively. The 11th annual Council Meeting brought together more than 80 members for a series of presentations, panels, workshops, and direct networking in support of this mission. This report contains a summary of each of the formal sessions and workshops.

Topics Covered

• Innovation and InsureTech. New entrants are more of an educational opportunity than a threat to insurers.
• Data, Digital, and Core. Managing new capabilities and legacy systems.
• Communication and Alignment. Balancing Agile development and cloud deployment with legacy management practices.

Key Points and Findings

• Realignment. The way that insurers deliver value to their customers and the way that IT leaders deliver value to their organizations are both being realigned due to changes in technology that enable speed and easier access to information and transactional capabilities.
• Clarity. This world of rapid change requires clear understanding of and strategies in market, operating, technology, and talent management practices.
• Community. No insurer CIO is an island. IT teams, business unit leaders, vendors, regulators, distribution partners, and other key stakeholders must be understood and respected in order for insurers to thrive.