Cloud Adoption in Insurance: Trends and Issues

Report Summary

Cloud Adoption in Insurance: Trends and Issues

March 2018 - Novarica estimates that use of cloud has more than tripled in the last few years, with most insurers incorporating it into their technology architectures. Insurers are realizing significant benefits in speed, flexibility, and capacity compared to traditional infrastructures. Security, long seen as a disadvantage of cloud usage, is now understood as an advantage, while cost benefits are more elusive than some anticipated.

This report presents data from a recent study of 89 insurer CIO members of the Novarica Insurance Technology Research Council.


  • Cloud computing is mainstream. More than 70% of insurers use some cloud, and those that do are planning to use more. About 10% of insurers run most of their infrastructure on cloud.
  • The conventional wisdom on security and cost has flipped. Security is now widely viewed as a benefit, while realizing cost advantages is understood to require careful management.
  • No magic bullets. As with any new beneficial technology, getting the most out of cloud requires careful planning, management, and upskilling.

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