As the world has gone ever more digital, the opportunities to create new products, new services, and better customer experiences have moved forward aggressively. An unfortunate consequence of the increasingly digitized experience, however, has been growth in fraud which can approach carriers from a variety of directions.
February 23, 2018
Matthew Josefowicz on automaker/insurer alliances and if OEM is the real usage-based insurance.
Chris Eberly on connecting insurance customers and annuities.
February 20, 2018
Group benefits insurers face continuous pressure on margins, while true sales growth remains challenging. This, in combination with the price sensitivity of plan sponsors, makes operations efficiency and improved marketing across multiple channels key drivers pushing insurers towards improved digital capabilities.