Small business is an extremely important market for financial institutions. However, many institutions are not fulfilling the needs of these small business owners. In a report earlier this year, Aite Group research director Christine Barry identified ten major items banks and credit unions need to know in order to properly serve their customers. In this webinar sponsored by D3 Banking, Christine will briefly touch on all ten items with a focus on the following five:

• Not as loyal as they used to be
• Prefer digital channels
• Will pay for right products
• Don't view financial institutions as innovators
• Need help with payments

To register for this webinar, please click here: