Payments are increasingly important in the overall commerce and sales equation. Merchants that see payments as a strategic asset rather than a necessary utility tend to be more successful than those that do not. This payment focus raises the bar significantly for acquirers. Companies require their payment provider(s) to support their cross-border business, to manage payments over all channels, and to provide superior experiences for both the merchants and their consumer clients. At the same time, acquirers are facing increasing competition from peers and from new entrants, leading to strong margin pressure.

Aite Group senior analysts Thad Peterson and Ron van Wezel highlight the changing dynamics of merchant acquiring, based on the results of their recent research in this space.

Key discussion points included:

• The major trends in the acquiring space and how these trends drive the acquirers’ agendas
• The strategic importance of payment management for merchants
• The key success factors for merchants in managing payments
• The changes in the market environment leading to disruption and consolidation in the payments industry

Clients of Aite Group's Retail Banking & Payments practice can access the full webinar on-demand by logging into our website.

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