Boston, April 13, 2016 – In the era of high-deductible health plans, hospitals failing to address patient self-pay shortcomings can expect a nagging bad debt problem to get worse before it gets better. This looming cash flow problem cannot be solved by hospitals’ trusted electronic medical record vendors. Rather, hospitals grappling with rising patient self-pay collections need to look to bill payments vendors whose core competencies and capabilities are ripe for the challenge.

This research outlines hospital bill payments trends and the opportunities for bill payments vendors and their hospital clients. It is based on data collected via Aite Group-sponsored consumer research and Aite Group interviews with industry executives across treasury banks, payments networks, claims clearinghouses, and revenue cycle analysts across U.S. hospitals from September 2015 through February 2016.

This 25-page Impact Report contains 17 figures and seven tables. Clients of Aite Group’s Health Insurance service can download this report.

This report mentions AccessOne, Accretive Health, Avadyne Health, Bank of America, CarePayment, Change Healthcare, ClearBalance, Comerica, Conifer Health Solutions, Experian, Fifth Third bank, Health Payments Systems, HealthFirst, HealthiPASS, Huntington Bank, InstaMed, iVinci Health, JPMorgan Chase, KeyBank, McKesson, Parallon, PatientPay, Patientco, Recondo, Regions Bank, RelayHealth, Revenue360, Simplee, TransUnion, and U.S. Bancorp.