November 2017 - CIOs embarking on new, sizeable insurance technology transformation programs will face significant challenges in scale and complexity. But addressing staffing challenges early in the game can help the program’s chances for success in the long run.

These staffing challenges include picking the right leader, domain experts, and qualified internal resources, as well as planning for managing virtual teams.

The Checklist

• Assign an experienced project manager, or find a hired gun.
• Assign an end-to-end technical architect.
• Separate design leads from project leads.
• Staff the data conversion team early.
• Staff QA with knowledgeable business resources.
• Plan for a remote project team.