Aite-Novarica Insurance CIO Council Meeting



The 2023 annual Aite-Novarica Group Insurance CIO Council Meeting took place May 1-3 at the Mohegan Sun Convention Center in Connecticut. The gathering was held in parallel with InsurTech Hartford Symposium

Participants joined over 80 CIOs for exclusive access to original content, networking, and a tailored experience within the largest gathering of insurance technology executives on the East Coast. The CIO Council program provided three days of expert panels and breakout discussion groups, CIO-only dinners and networking experiences, and 1:1 meetings with insurance industry experts in addition to the full InsurTech Hartford Symposium Agenda.

Thank You to Our 2023 Panelists

  • Bob Das, CIO, Munich Re Specialty
  • John Dunbar, VP, CIO, Atlantic American
  • Elaine Forsythe, VP, Information Systems, Prudential
  • Helena Gordon, SVP, Chief Information and Services Officer, Baltimore Life
  • Kimberly Koury, VP, CIO, Information Systems, Electric Insurance Co
  • Randy Paez, CIO, Arch Insurance
  • Kim Pfiffner, VP, CIO, Principal
  • Paul Wirth, Senior Executive, Information Systems, North Carolina Farm Bureau

CIO Council Meeting

2023 CIO Council Meeting Agenda

Monday, May 1

  • 12:00-2:00 PM                     Aite-Novarica Group Women's Network Luncheon
  • 5:00-8:00 PM                      Aite-Novarica Group CIO Council Welcome Dinner

Tuesday, May 2

  • 8:00-10:00 AM                      Insurtech Hartford Keynote and Breakfast
  • 10:30 AM-3:30 PM                CIO Council Meeting
                                                     10:30-10:45 AM                      CIO Council Welcome Keynote
                                                        10:45-11:15 AM                       State of the Industry Address
                                                        11:15-11:45 AM                        The New Core Ecosystem
                                                     11:45 AM-12:15 PM                   The Aite-Novarica Group Insurance
                                                                                                        Data and Analytics Maturity Model
                                                        12:15-1:00 PM                          CIO Council Private Lunch
                                                        1:00-1:30 PM                            Aite-Novarica Group Panel
                                                        1:45-2:15 PM                            CIO Panel Discussion 1: Organizational
                                                                                                        and Core System Modernization
                                                        2:30-3:15 PM                            CIO Panel Discussion 2:
                                                                                                         Innovation and Emerging Technology Efforts
                                                        3:15-3:30 PM                            Closing Remarks
  • 6:00-8:00 PM                      Private Dinners

Wednesday, May 3

  • 8:30-9:30 AM                      Line-of-Business Roundtables
  • 9:45-10:30 AM                    Topic Roundtables Round 1
  • 10:45-11:30 AM                  Topic Roundtables Round 2
  • 11:45 AM-12:15 PM            Guided Showroom Floor Tours
  • 12:15-1:00 PM                     Lunch
  • 1:00-1:45 PM                       Topic Roundtables Round 3 
  • 2:00-2:45 PM                      Topic Roundtables Round 4
  • 2:00-4:00 PM                       The Road to CIO: Next Generation Coaching
  • All Afternoon                       Aite-Novarica Advisory 1:1s (Call us to schedule!)

Roundtable discussions covered the following topics:

  • Innovation and emerging technology
  • Data and data governance strategy
  • Security best practices
  • Core systems modernization
  • Talent and budget for CIOs
  • ChatGPT and language-model AI
  • Embedded insurance
  • Underwriting automation
  • Digital and portal strategy
  • Weather and geospatial data
  • Blockchain and cryptocurrency

About the Aite-Novarica Group Insurance Technology Research Council

Exclusive Knowledge-Sharing Community

The Aite-Novarica Group Insurance Technology Research Council is comprised of 400 CIOs and CIO equivalents from leading insurers in North America across property, casualty, life, annuity, and benefits lines of business. Council members participate in short surveys, one-on-one conversations, and private knowledge-sharing events in addition to getting access to select Aite-Novarica Group reports.

Annual Council Meetings bring the community together in person to learn and collaborate. Gatherings feature presentations by our CIO members, Aite-Novarica Group's senior research team, and invited guests from outside of the industry. Council Meetings also provide an opportunity to discuss findings from our Council Studies, annual Case Study Compendia, and other key research.