The ways consumers and businesses transact has evolved considerably as they adopt faster payments and expect more digital experiences. For financial institutions (FIs), a digital-first strategy is necessary for not only new customer acquisition but also for existing customer satisfaction and loyalty. However, as most consumers are now thrust into using online and mobile banking more often, FIs need to stay alert as digital acceleration elevates vulnerabilities for fraud, money laundering and other illicit activity.

To deliver seamless and highly secure digital experiences, community banks and credit unions need to successfully support that mandate, or else they risk losing consumer trust and business to institutions that do.

We’ve partnered up with Aite Group to discuss how securing a digital-first strategy is imperative for community banks and credit unions. Those that are successful will set themselves apart from their competition and flourish.

We'll cover:

• The COVID-19 pandemic effect on rising demands for faster payments
• Trends in fraud attack methods pre-pandemic vs 2020
• The shift in emphasis on improving the customer experience
• Today’s emerging technologies and how innovation can address escalating financial crime while supporting digital acceleration and the customer experience