While consumers are doing more of their bill payments online, credit union websites and mobile apps are falling behind biller sites in facilitating these payments. Digital experiences are being shaped by other industries, resulting in pressure being put on financial institutions to build relevant banking and payment experiences.
Join Aite-Novarica Group Director of Retail Banking & Payments David Albertazzi and Alacriti SVP of Product Management Stuart Bain as they discuss current trends shaping the banking and bill payment experience.
Learning outcomes:
- How to develop engaging digital experiences that allow members to take control of their finances, specifically for bill management and payment activities
- The opportunities digital experiences create to drive client deposits, engagement, and retention
- Research revealing how today’s consumer pays their bills
- The expectations members have for payments modernization at credit unions
The first 55 registrants who attend the webcast for a minimum of 45 minutes will receive a $10 Amazon® Gift Card!*