Myths and Realities of PSD2-SCA and Conversion
If stakeholders implement different user journeys for different SCA situations (exception, whitelist, sub Euro thresholds) this approach will cause user confusion resulting in abandonment. BUT, what if we told you PSD2/SCA compliance done correctly can actually improve acceptance levels, as opposed to the general belief that it will cause abandonment! Users want the same experience regardless of payment instrument (card or direct account debit).
Join Aite Group senior analyst Ron van Wezel and executives from Netcetera and Nok Nok Labs as they discuss and take your questions about PSD2-SCA. We will review the positives and negatives, global implications and how to dispel the perception that PSD2-SCA will result in lost customers and lost ecommerce.