Wednesday, June 16, 2021 | 2:00 p.m. ET

Life Insurance Identity Verification for Onboarding and Fraud – Battles and Best Practices From the Front Lines

Life insurance firms have reached a pivot point relative to identity verification for on-boarding and fraud prevention. Grappling with record-high fraud attacks in parallel with high consumer expectations for a frictionless application and onboarding experience, battle-tested carriers are making strategic decisions and deployments on digital identity verification. 83% of life insurance carriers believe identity verification can be a competitive differentiator and leading firms provide guidance on how to achieve the optimal balance between fraud and friction.

Join Aite Group senior analyst Manoj Upreti, Allianz financial crimes unit senior director of compliance investigations Eric Afre,  Northwestern Mutual anti-fraud assistant director Andrea J. Koepsel, and IDology vice president of research and marketing Eric Leiserson as they share updated IDology metrics on the state of fraud, as well as findings from interviews with leading Life Insurance carriers on the following topics:    ​​​​​

  • Customers' and insurers’ view on the impact of fraud
  • Industry adoption of fraud management practices        
  • Gaps in the strategy, process, and technology, including opportunities and learnings


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