Treasury management customers have high expectations when it comes to the service you provide, and onboarding is a critical component of that experience. According to Aite Group, an estimated 5 - 15% of new customer applications are abandoned before onboarding is completed because of poor service and delays.

During our upcoming webinar, “Leaders of Automation: Leveraging Onboarding to Deliver the Ultimate Commercial Customer Experience,” Aite Group Senior Research Director, Christine Barry and Joe Pitzo, Senior Manager, Product Management for Deluxe will examine how banks can transform the customer experience into a competitive differentiator. Barry and Pitzo will reveal the top four enhancement opportunities to help banks make the right first impression, including:

• The right way to think about re-engineering your bank’s processes
• New tools that improve communication and improve onboarding transparency
• How to consider new self-service options
• Offering the right analytics

Click here to register for this webinar!

Presenters: 

Christine Barry Senior Research Director Aite Group Christine is a Senior Research Director for Aite Group's Wholesale Banking practice where she works with a broad range of U.S. and international clients to analyze industry trends and identify market opportunities.	Joe Pitzo Senior Manager, Product Management  Deluxe Treasury Management Solutions Joe is responsible for Deluxe Treasury Management Solutions’ Content Services and Treasury Management Consultative Services, which include distributed capture, archive, reporting and analytics, and business process management solutions.