Premium payments are the most frequent point of engagement for policyholders, so it’s vital that insurers upgrade the premium payment experience if they are to gain a competitive advantage.

But to do so successfully, insurers need to know customer preferences for payment methods, communications channels, payment reminders and more.

In this webinar, find out from payments industry experts:

• What the most persuasive features of online payments are
• How the pandemic has changed bill payment habits
• Which payment channels are favored by customers
• How customers like to receive payment reminders