Tom Benton

Tom Benton

Strategic Advisor

Areas of Expertise: Customer Engagement and CCM, Emerging Technologies, InsureTech, Life and Annuity, Vendor Marketing Strategy and Roadmap Alignment

Tom Benton is a Strategic Advisor at Aite-Novarica. His expertise is in IT strategy, emerging technologies, customer engagement, core systems implementation, and project management, primarily for life and annuities. Prior to joining Aite-Novarica, Tom served as VP of Technology and Systems at Navy Mutual, where he led a multiyear strategy to transform the core systems. He also has many years of experience as a senior IT and project management executive; he served as CIO and CTO at two midsize nonprofits in the Washington, D.C. area and has held management positions at PG&E and General Electric. Tom holds an M.S. from MIT and a B.S. from Cornell University.



Wednesday, September 1, 2021 | 1:00 P.M. E.T.
Free Registration Required (Insurer Clients and Council Members Only): Presenters: Jeff Goldberg, Head of Insurance Insights and Advisory, Aite-Novarica; Tom Benton, VP of Research and Consulting, Aite-Novarica Date: September 1, 2021 Time: 1-2PM ET Summary In this session, Aite-...
Wednesday, September 1, 2021 | 2:00 pm ET
Digital-first strategies across insurance operations are now becoming a necessity, prompting the need for Insurers to act at an accelerated rate as the insurance landscape continues to evolve. To remain competitive, insurance executives need to revisit business operating models and build a more...

Analyst Views

May 14, 2021
As interest rates stay low and competition for customers stays high, life and annuity insurers are focusing on improving digital customer experiences and the speed of new business processes. Insurers are mindful of the importance of deploying capabilities that can support multiple distribution channels and leveraging key components to provide holistic, unified experiences. These factors...
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January 29, 2021
As my colleague Rob McIsaac pointed out in his blog post, “The M&A Train Keeps Rolling,” on January 14, the insurance industry has seen an increase in M&A activity. While his post focused on insurance carrier M&A, there’s significant activity also happening in the technology vendor space. The largest deal is Atos’s announcement confirming that it has approached DXC...
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