Inci Kaya

Inci Kaya

Strategic Advisor

Areas of Expertise: Claims Processing, Consumer-Directed Healthcare, Data and Analytics, Digital Transformation, Employer Benefits, Financial Wellness, Healthcare Payments, Individual and Group Health Insurance, Insurance Fraud, InsureTech, Internet of Things, Machine Learning and AI

Inci Kaya is a Strategic Advisor on Aite-Novarica Group’s Health Insurance practice and covers healthcare payments, health IT, evolving market trends, and vendor evaluations and their implications for industry stakeholders. Inci brings to Aite-Novarica Group 10 years of experience in advisory research, strategic market insights, and analysis working with financial services, IT service providers, and healthcare industry clients.

Most recently, Inci served as the Lead in Strategic Market Insights at Computer Sciences Corporation (now DXC), where she provided forward-looking market and strategy guidance to multiple business units, addressing digital transformation, internet of things, enterprise service management, automation, analytics, mobility, hybrid and private cloud, and managed storage services.

Prior to that, Inci was a Research Analyst at Bloomberg BNA’s former subsidiary Kennedy Information, researching the healthcare payer, provider, government, life sciences, and biotech sectors. She began her career as a Quantitative Analyst at TowerGroup (now part of Gartner) covering key issues at the intersection of financial services and technology, such as consumer-facing technologies; governance, risk, and compliance; sustainable business practices; and automation.

Inci is an accomplished speaker for knowledge calls, webinars, and conferences. Her knowledge calls, which provided web training on the cloud marketplace and trends, garnered large audiences from sales professionals, and she was ranked among the top 5% of speakers at a financial services annual conference based on participant survey responses.

Inci holds an MBA in International Economics and Finance from Brandeis University and enjoys international travel, cultures, languages, and cuisine. She speaks French, Turkish, and Japanese, and lives in Boston with her spouse and two children.


Wednesday, September 15, 2021 | 2:00 p.m. ET
Bridging the Digital Identity Healthcare Divide The Critical Role Identity Verification Plays in Delivering Frictionless, Secure, and Compliant Telehealth Services Telemedicine is here to stay. To facilitate demand, remain compliant, and above all, bolster security, healthcare providers must...
Thursday, March 11, 2021 | 11 a.m. ET
A year in, the COVID-19 crisis and subsequent government responses continue to have a significant impact on the global economy. In this webinar moderated by Aite Group senior analyst Rodney Nelsestuen, 11 analysts will provide an overview of the pandemic’s effect across the financial...

Analyst Views

August 9, 2021
In June and July 2021, the New York Times published multiple articles on the role of a COVID-19 vaccine identity pass and the trials and tribulations associated with its rollout. The Washington Post also commented on the topic in June. What follows is a brief definition on this pass, and the pros and cons it entails. What is a COVID-19 vaccine identity pass? It is a QR code, known as Excelsior...
Read Full Post
May 5, 2021
Health plans, like any commercial enterprise, are constantly on a quest for improving their bottom lines by applying the following three strategic levers across their organization: improving operational efficiency, reducing costs, or improving revenue. Hand in hand with these strategic initiatives come their operational siblings―identifying leaks, remedying inaccuracies, and determining...
Read Full Post


Aug 4-6, 2021
Virtual Event
Apr 13-14, 2021
Virtual Event
A top retirement concern for adults of all ages is paying for health care in retirement. A health savings account (HSA) can provide individuals with more certainty about how they will cover future health care costs. With their triple-tax-advantaged status and flexibility as both short-term and long...

How can we help?

If you have a question specific to your industry, speak with an expert.  Call us today to learn about the benefits of becoming a client.

Talk to an Expert

Receive email updates relevant to you.  Subscribe to entire practices or to selected topics within

Get Email Updates