Inci Kaya

Inci Kaya

Strategic Advisor

Areas of Expertise: Payment Integrity and Claims Adjudication in Healthcare, Data and Analytics, Employer Benefits, Digital Transformation, Consumer-Directed Healthcare, Claims Processing, Financial Wellness, Healthcare Payments, Individual and Group Health Insurance, Insuretech, Internet of Things, Machine Learning and AI

Inci Kaya is a Strategic Advisor in Aite-Novarica Group’s Healthcare Payments Practice and covers market trends, competitive landscape, vendor evaluations, and revenue models relating to healthcare payments. The studies target the needs of industry stakeholders such as banks, payment processors, healthcare payers (health plans and TPAs), and their fintech partners. The objective of Inci's work is to address the implications of these trends and changes in the market on stakeholders and the action items for them to consider. 

Inci brings to Aite-Novarica Group 15 years of experience in advisory research, strategic market insights, and consulting working with financial services, IT service providers, payment processors, and healthcare industry clients. 

Prior to joining Aite-Novarica Group, Inci served as the Lead in Strategic Market Insights at Computer Sciences Corporation (now DXC), where she provided forward-looking market and strategy guidance to multiple business units, addressing digital transformation, internet of things, enterprise service management, automation, analytics, mobility, hybrid and private cloud, and managed storage services.

Before that, Inci was a Research Analyst at Bloomberg BNA’s former subsidiary Kennedy Information, researching the healthcare payer, provider, government, life sciences, and biotech sectors. She began her career as a Quantitative Analyst at TowerGroup (now part of Gartner) covering key issues at the intersection of financial services and technology, such as consumer-facing technologies; governance, risk, and compliance; sustainable business practices; and automation.

Inci is an accomplished speaker for knowledge calls, webinars, and conferences. Her knowledge calls, which provided web training on the cloud marketplace and trends, garnered large audiences from sales professionals, and she was ranked among the top 5% of speakers at a financial services annual conference based on participant survey responses.

Inci holds an MBA in International Economics and Finance from Brandeis University and enjoys international travel, cultures, languages, and cuisine. She speaks French, Turkish, and Japanese, and lives in Boston with her spouse and two children.


Tuesday, November 15, 2022 | 1:00 p.m. ET
Clients, please be sure to login to view the full on-demand recording of the webinar. If you’re not a client and you’re interested in viewing the on-demand recording of the webinar, please click here. [Recording Available] In this webinar, Aite-Novarica Group Strategic...
Tuesday, October 18, 2022 | 1:00 p.m. ET
Clients, please be sure to login to view the full on-demand recording of the webinar. If you’re not a client and you’re interested in viewing the on-demand recording of the webinar, please click here. [Recording Available] In this webinar, Aite-Novarica Group ...


July 28, 2022
This week, the tech giant Amazon announced that it is acquiring One Medical for US$3.9 billion. The bet is that purchasing One Medical, a primary care practice that offers direct-to-consumer services through a membership, will help Amazon expand its Amazon Care platform with additional data and both in-person and virtual services. Amazon has made forays into the world of healthcare before—...
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June 7, 2022
I’ve been spending a fair amount of time recently on commercial and healthcare payments, the challenges the industry is facing, and how healthcare payers and payments technology providers can work to address those obstacles. What I’ve learned, in a nutshell, is that payment modernization efforts are critical to healthcare payers as well as providers. While payers—namely health plans and TPAs—...
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Apr 13-14, 2022
Oct 13, 2021
During open enrollment season, plan sponsors want to be sure employees select the benefits that result in their best health and financial wellness outcomes. Health savings accounts (HSAs) can be an important tool to boost these outcomes, whether by helping employees pay for current health needs or...

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