Top 10 Trends: Retail Banking & Payments


2023 TOP 10 TRENDS

Discover the Trends Shaping the Industry This Year Through Our Webinar, Report, and Blog


Watch a recording of our recent webinar with the whole Retail Banking & Payments team


Download this year's report on the top 10 trends impacting the retail banking and payments industry this year


Read Director David Albertazzi's thoughts on some of this year's key trends for the market

The Trends

Retail Banking and Payments Top 10 Trends 2023

For the past three years, swaying to the tune of a global pandemic, the financial services industry has been one of transformation, survival, and a roller-coaster. Entering 2023, while it may feel as if the U.S. and the rest of the world are moving into a post-COVID-19 environment, other issues intensify. The largest land war in Europe since World War II, global recession woes, climate change, and frayed political landscapes—even in the developed world—continue to test the financial services industry.