The Insurance practice provides clients with critical insights focused at the intersection of business, technology, and regulatory challenges. The practice offers independent coverage of Life, Health, and Property & Casualty insurance lines globally. Research is targeted toward insurance carriers, payments and network providers, healthcare providers, banks, technology vendors, and professional services firms.


Head of Property and Casualty Insurance
Areas of Expertise: Core Systems, Data Strategy and Business Intelligence, Digital Strategy, IT Strategy and Architecture, Property/Casualty
Head of CIO Research
Areas of Expertise: Direct Online Sales, Emerging Technologies, Insurer CIO Benchmarking, Insurer IT Strategy, Internet of Things, Personal/Commercial Auto, Small Business Commercial Lines, Telematics
Head of Financial Services Executive Partner Service
Areas of Expertise: Banking, International IT Leadership and Transformation, IT Strategy and Architecture, Life/Annuities/Benefits, Property/Casualty, Wealth Management
Strategic Advisor
Areas of Expertise: Auto and Home, Claims Processing, Commercial Insurance, Core Systems, Data and Analytics, Insurance Fraud, InsureTech, Internet of Things, Machine Learning and AI, Marketing Analytics, Telematics, Underwriting
Senior Principal
Areas of Expertise: Agile Transformation, Analytics, Cloud, Core Systems, Data Warehousing, DevOps, Health Insurance, Life/Annuities/Benefits, Property/Casualty, Software Engineering
Areas of Expertise: Augmented Reality, Chatbot/Voice Assistant Technology, Digital Distribution, InsureTech, Machine Vision, NLP, RPA
Senior Principal
Areas of Expertise: Advertising and Media Strategy, Consumer and Market Research, Customer Data Platforms, Customer Relationship Management (CRM), Customer Segmentation, Digital Analytics, Journey Mapping, MarTech, Voice of Customer
Head of Insurance Insights & Advisory
Areas of Expertise: Big Data, Blockchain/Cryptocurrency, Data and Analytics, Machine Learning and AI, Small Commercial and Workers' Compensation
Strategic Advisor
Areas of Expertise: Customer Engagement and CCM, Emerging Technologies, InsureTech, Life and Annuity, Vendor Marketing Strategy and Roadmap Alignment
Areas of Expertise: Claims Processing, Core Systems, Customer Engagement, Digital Analytics, Insurer IT Strategy
Senior Associate
Areas of Expertise: Chatbot/Voice Assistant Technology, Cloud, Customer Engagement and CCM, Digital Analytics, NLP
Senior Principal
Areas of Expertise: Business Intelligence, Claims Processing, Data Warehousing, Financial Reporting and Document Management, Life/Annuities/Benefits, Policy Administration Systems, Property/Casualty
Manager, Associate Team
Areas of Expertise: Actuarial Systems, Data Governance, Economic Trends on Insurance, Insurer Client Vendor Selections, Parametric and CAT Insurance, PropTech
Head of Life Insurance, Annuities, and Benefits
Areas of Expertise: Banking, Business and Operations Transformation, IT Strategy and Management, Life/Annuities/Benefits, Wealth Management
Senior Principal
Areas of Expertise: Agile Transformation, IT Transformation, Leadership, Property/Casualty Claims
Senior Principal
Areas of Expertise: Data and Analytics, Insurance Technology, Life/Annuities/Benefits, Operations and Finance, Property/Casualty


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