Young Agent Insights: DCM, Onboarding, and AMS Conversion

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Young Agent Insights: DCM, Onboarding, and AMS Conversion

Young agents seek new capabilities from agency technology to promote positive user experiences.

Paul Legutko
Director, Customer Experience Practice

Boston, December 7, 2021 - Young agents promoting positive user experiences are looking for new capabilities in their agency management system (AMS) tool kits, and want more capabilities in the distribution compensation management (DCM) technology insurers offer.

This brief provides insights from discussions with 33 young agents that are members of 400 Under 40, a community of high-performing insurance producers under the age of 40.

Clients of Aite-Novarica Group's Life, Annuities, & Benefits or Property & Casualty service can download this 10-page brief.

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