Boston, January 9, 2020 – The global wholesale banking and payments industry is evolving at an unprecedented pace, driven by technological advances and a more demanding customer base. Fortunately, new technology not only enables a customer experience that is more closely aligned with expectations but also helps bank back offices enjoy greater automation, efficiency, and cost savings. True digital transformation will not take place if banks focus only on the client-facing front-end systems and ignore dated legacy technologies on the back end: Front-to-back technology replacements are needed to accommodate today’s challenging times.

This is a 19-page Impact Report. Clients of Aite Group’s Wholesale Banking & Payments service can download this report.