Top 10 Trends in Retail Banking & Payments, 2018: Accelerating Evolution

Report Summary

Top 10 Trends in Retail Banking & Payments, 2018: Accelerating Evolution

Financial institutions must shift their mindset, business model, and operating model in order to fight for the modern consumer.

Julie Conroy
Head of Risk Insights & Advisory

Boston, January 4, 2018 – The global geopolitical environment was volatile entering 2017, and the year exits on a similar note. Amid the uncertainty, consumers still need to transact, bank, save, and invest. The mobile device is increasingly the fulcrum for these interactions, while artificial intelligence-based technologies are helping to better inform and enrich them. Transactions are accelerating, with faster payments initiatives progressing around the globe (much to the delight of criminals). Fintech and tech firms continue to try chipping away at banks’ revenue streams, and in Europe and parts of the Asia-Pacific, regulation is providing a helping hand.

This is an 18-page Impact Note. Clients of Aite Group’s Retail Banking & Payments service can download this report.

This report mentions Alibaba, Amazon, Citibank, Early Warning Services, Facebook, First Data, First Republic Bank, FIS, Fiserv, Kasasa, Mastercard, Narrative Science, PayPal, PayTM, Pitney Bowes, SAS, Self Lender, Snowflake Computing, Tencent, The Clearing House, Visa, Walmart, and WeChat.

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