January 6, 2022 – Health insurance is taking on retail market characteristics across the value chain, from enrollment to the final payment. Consumers are digitally interacting with their health plans more, health plans are increasingly being distributed directly to the consumer market, and new benefits products and services are being developed to support different consumer markets. This all goes to say that healthcare’s three pillars—consumers, providers, and insurers—have plenty of opportunities to harmonize their relationship backed by the power of technology and data.

This is a 15-page Impact Report. Clients of Aite-Novarica Group’s Healthcare Payments service can download this report and the corresponding charts.

This report mentions Bank of America, DriveWealth, Empower, Fidelity, First Dollar HSA, Gravie, HealthEquity, HSA Bank, ICHRA Shop, Nextben, OneBridge, Optum Bank, Origin, PeopleKeep, Picwell, Savvy, Softheon, Take Command, United Health Group, VOYA, and Webster Bank.