Report

Six Key Steps to Ensuring Payment Success With Corporate Customers

Owning the payment often means owning the customer, but achieving success in this space has become more intense.
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Boston, September 3, 2019 –Leading banks must have the right payment strategy, system flexibility, and level of automation on both the front and back ends. But many banks’ payment processes are slowed down by manual, siloed processes that have not evolved to meet the new expectations of corporate customers. Those banks making the necessary investments will stand out as leaders in the industry and as trusted advisors to their clients.

This report explores the changing needs and expectations of corporate treasurers as well as six key strategies banks must implement from both a process and a technological standpoint to win their business. This report was commissioned by Volante Technologies and produced by Aite Group, and  it leverages the deep industry knowledge of the authors as well as Aite Group’s vast library of studies based on interviews with both U.S.-based banks and corporate treasurers.

This 16-page Impact Note contains six figures and two tables. Clients of Aite Group’s Wholesale Banking & Payments service can download this report, the corresponding charts, and the Executive Impact Deck.

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