June 2020 - This report provides an overview of policy administration system trends in the property/casualty market space as well as the impacts emerging technology is having on core systems. Features that were once nice to have have become table stakes (i.e., cloud, SaaS, APIs); others are still gaining insurers’ attention (i.e., microservices, cloud-nativity, multi-tenancy, headless systems).

As insurers look to improve speed to market, business and IT agility, product flexibility, and more, it is imperative to understand the current market and the technology that will influence it in years to come.