The Productivity Crisis in Commercial Lending
Report Summary
The Productivity Crisis in Commercial Lending
At too many banks, commercial lending personnel spend too little time on their core job responsibilities.
Boston, April 4, 2018 – Commercial lending—a labor-intensive and risk-generating line of business that is nevertheless a volume driver for so many profitable lines of business—can be extremely labor-intensive, and how commercial lenders spend their time affects banks’ productivity and profitability. By assessing how much time commercial lenders spend on their core job responsibilities, can senior managers can improve the profitability of their lines of business and potentially make the case for automation?
This report takes a closer look at the costliness of commercial lending and examines how much time loan officers and underwriters spend on their core job responsibilities. It is based on an Aite Group survey of 33 commercial lenders in the United States and Canada fielded between October 2017 and March 2018.
This 19-page Impact Note contains 11 figures and two tables. Clients of Aite Group’s Wholesale Banking & Payments service can download this report, the corresponding charts, and the Executive Impact Deck.
This report mentions AFS, Aurionpro, Axe Finance, Baker Hill, Cloud Lending Solutions, Finastra, Fiserv, FIS, Genpact, Global Wave Group, IBM, Intellect Design Arena, Jack Henry, Linedata, Moody's Analytics, nCino, Newgen Software, Nucleus Software, Pega Systems, Sageworks, Sysarc, Infomatix, Temenos, Tibco Software, White Clarke Group, and Wolters Kluwer Financial Services.